What clients say about working with me
Financial planning is personal. The best way to understand how I work is to hear from the people I advise.
Complexity
As a retired financial adviser myself, I approached this relationship with high expectations.
Retired adviser with US and UK assets
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With investments and pensions in both the US and UK, and the added complexity of permanently relocating back to the UK to begin retirement, I was looking for a financial adviser who could help me navigate the transition and bring clarity to a complex situation.
Jessica took the time to understand the full picture—my goals, my current financial position, and the challenges ahead. She worked closely with me to model different scenarios and develop a thoughtful, practical plan that we’re now implementing. We’ve already achieved our short-term goals and are on track for the long term. She also supported my move to a new financial platform and ensured my portfolio reflects my liquidity needs, risk profile, and long-term objectives.
As a retired financial adviser myself, I approached this relationship with high expectations. What I was looking for—and found in Jessica—was someone who listens carefully, reflects before responding, and brings both experience and confidence to the conversation. She provides not just sound advice, but also the kind of constructive challenge that makes you think. I genuinely wouldn’t suggest any improvements—she’s delivered top marks across the board.
Trust
Jessica never “sells” – she is genuinely interested in the welfare of her clients…
Client for five years
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Jessica never “sells” – she is genuinely interested in the welfare of her clients and you feel that when working with her. I have now been using her services for 5 years…
Cross-border expertise
Her insight was not only professional but also enriched by her own personal experience of living overseas, which made a real difference.
Considering Europe, the UAE or Hong Kong
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I had been considering relocating outside the UK and was looking for expert advice on tax and pensions for expats. Jessica provided exactly that—she helped me understand the various options available, including Europe, the UAE, and Hong Kong. Her insight was not only professional but also enriched by her own personal experience of living overseas, which made a real difference. She’s been incredibly helpful, and I honestly can’t think of anything she could have done better.
- Independent advice
- Clear explanations
- No hard sell
- Long-term relationships
Retirement & pension planning
Jessica spent a number of meetings evaluating my position, and the transfer values of my existing pension schemes. Also gained a good mutual understanding and evaluation of my risk profile, and we spent some time assessing the benefits of retaining existing schemes, moving to SIPPS. This included a full review of the cost structures of various schemes. Since inception I have had regular updates on the chosen scheme progress, and a couple of changes have been made to the investment structures to optimise and realign.
Jessica was able to review my current QROPS and investments and present me with a strategy what was easy to understand and one which was transparent regarding potential returns, fees and expectations. It is rare to find such a good communicator able to provide simple answers to questions while I did my due diligence. The financial advice world is in need of more people with Jessica’s skill set.
After our initial review of my financial assets, Jessica presented me with several unbiased options based on my requirements and with Jessica’s common sense approach and excellent advice we chose the portfolio that suited my requirements of which is periodically reviewed to match current market conditions . With substantial help and effort from Jessica we worked our way through the MOD’s procedure for the application of my military pension. Jessica now has an excellent understanding of the MOD’s pension procedure.
Cross-border financial planning
I had breached the lifetime allowance for my pension in the UK and wanted to discuss options as I am now a non-resident.
Jessica laid out the options in a concise, easy-to-understand manner, answering numerous questions along the way. There is no hard sell, one of the options that we spent time on was doing nothing at all! Jessica is very knowledgeable, proactive and personable.
Whilst working abroad I needed to invest the money I was making so that whenever I would return back to the UK I would have some financial security.
Jessica Cook is an outstanding and knowledgeable financial advisor. Moreover, she is reliable, and her advice is sound, and she acted promptly to any of my queries. I have known Jessica for over ten years, and her financial advice is thorough, precise, and understandable without using fancy jargon to confuse you. Jessica is relatable, very supportive, and makes you feel valued. I highly recommend her. With the support of Jessica I have received the outcome I was hoping for and without any issues. She made everything simple and I really appreciate what she has done for me.
I received a Personal reference from a friend in the UAE when I decided to deal with my pensions. From the start of communication, Jessica has worked with me at some very strange times due to my work and travel schedule with her always available to answer questions or give specific guidance. Her guidance has been first class assuring that I fully understood each and every decision I have made related to my pensions. I would not hesitate to recommend Jessica.
Investment & financial planning
As well as much needed help with my pension investments, Jessica opened the door to effective and managed organization of my full investment portfolio. I am very happy with the changes already implemented. It has been a pleasure and a relief to work with such an efficient and effective professional.
I was dissatisfied with the poor value for money I was receiving from my previous SIPP provider and fund manager, which led me to look for better advice. Jessica has been a breath of fresh air—open, transparent, knowledgeable, friendly, and well-connected. She’s delivered exactly what I was hoping for, and the difference has been clear. As for what she could have done better—nothing comes to mind right now.
Jessica very helpfully advised me how to pull together all information regarding my different pensions and savings plans and explained the options available. I now have a clear understanding of my financial position and what I need to do to plan for the future. She is in regular contact with me and my wife and we are very happy with her advice and support.
The client experience
Jessica helped with everything. She was incredibly thorough and left no stone unturned to insure she fully understood our requirements. She was incredibly proactive, informative and I felt that she was operating at all times with our best interests in mind. She also provided advice which allowed us to uncover previous investments (pensions etc) which we would not otherwise have unearthed. She provides a service which insures her clients get exactly the support they need even if it does not generate extra business for her. I would give her a 6 star rating if I could.
I have known Jessica for more than five years, and have no hesitation in recommending her as a financial advisor. Jessica has helped organise my savings, providing insights and valuable advice without ever making me feel that I am being pushed towards some pre-determined agenda. She has always made sure that she understands what it is I want to achieve before setting before me a choice of options. And her advice and explanations are clear without being patronising. A real pleasure to work with.
Jessica helped me work through the various options and the pros & cons of each. She explained these in a very clear way making decision making a lot easier. She was very clear about the costs and benefits both short and long term.
I needed a financial advisor primarily to deal with a pension transfer (company to SIPP)
Jessica has always been clear in communicating about the process and advising on pros and cons. Sourced the right sort of investment instrument aligned to my own philosophy. Assisted working through some tricky situations with HMRC process which was not smooth due to extended timescales for their process (covid related)
I was exploring the possibility of transferring my pension from abroad, and Jessica went out of her way to guide me on the best course of action. She provided clear, sound advice that helped me take the necessary steps with confidence. The process is still ongoing, but so far everything has been handled smoothly. I genuinely can’t think of anything she could have done better.
I was looking for advice on how to make use of the HMRC tax break to withdraw my UK pension tax-free. Jessica took care of everything from start to finish—and most importantly, my wife loved dealing with her. She’s an absolute ninja at what she does. The outcome has been exactly what I was hoping for, 100%. There’s nothing I would change.
I was introduced to Jessica Cook through a long-standing client of hers, and I’m so glad I was. From the start, her knowledge and expertise have been incredibly valuable, and she has guided me with clarity and confidence throughout the process. Not only have my expectations been met—they’ve been exceeded. Everything about the experience was first class. I couldn’t recommend her more highly.
Jessica gave me sound and considered advice without being pushy. I would recommend her without hesitation.
Jessica was great, she provide guidance and advice in a way that was easy to understand. She is always available to answer my questions, offer advice and help solve any issues.
